Jane Evans and Stephanie Palin

A dual presentation

A client perspective of engaging with online counselling and the sense of safety/security by Jane Evans

The presentation will focus on collated results from an anonymous online survey, completed by clients who have engaged with online counselling and their experiences of ‘safety’ when engaging with counsellors in an online medium.


Jane Evans is a Senior BACP accredited counsellor and a qualified and experienced online counsellor,supervisor, and trainer, providing service to clients, counsellors, and students, since 1994, via her website www.ocst.co.uk. Jane has piloted and developed online counselling services within a variety of context, including HE and Employee Assistance programmes. In 2009 Sage published Jane’s book titled ‘Online Counselling and Guidance Skills: A Practical Resource for Trainees and Practitioners’. She has also written articles for the AUCC journal and more recently contributed chapters on the subject of counselling and online technology to revised editions of Richard Nelson-Jones counselling skills books. Jane’s hobbies and interests include walking with her dogs, gardening, and reading.

Working safely within an organisation by Stephanie Palin

Working online with an organization can provide a greater sense of security. Stephanie will explore some of the learning from Relate’s online services which have now run since 2004.


Stephanie is the current Chair of ACTO, and has been a relationship counsellor and Sex Therapist since 1985, working online since 1999.  She is Clinical Supervisor to Relate’s Online Service and to Relate Counsellors providing counselling to Military personnel throughout Western Europe. Stephanie has a private practice online and in Cheshire, and provides online training for Relate and her own Therapy Institute .

In 2013, Stephanie developed the only accredited Diploma course in Working with Sex Addiction.

Watch the interviews with Jane Evans and Stephanie Palin


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