Title of presentation: “Developing an online counselling service – steps and missteps”
Susanne will share some of the lessons she has learned when working with clients via text chat, video chat and e-mail.
Susanne is a BACP accredited counsellor with extensive experience in online counselling and supervision. She works for Gamcare, a national charity for those affected by problemgambling. Susanne has been responsible for setting up and developing the charity’s online counselling service.